CASE STUDY
RapidPay
Fast and secure mobile payments that empowers merchants with low-cost fee processing and streamlined order management.
Sector: FinTech
My role: UX/UI Lead, Product Designer.
Keywords: B2B, B2C, Mobile-first.
Overview:
Independent, locally-owned small businesses are vital to economies but vulnerable to global economic changes. The pandemic highlighted their struggle to meet delivery and pick-up demands due to limited funds and flexibility.
Solutions from companies like Deliveroo and Uber Eats come at high costs, up to 30% per transaction, which small businesses find prohibitive. While SMBs could use e-commerce platforms or online payment portals, they lack the logistics and expertise. Additionally, customers prefer well-known brands for secure transactions.
In response, OnKard developed a low-cost, low-maintenance solution to cut development costs by 50% and keep operational expenses low. As a product designer, I helped build this in three months, focusing on tools for onboarding merchants and order management to differentiate from competitors.
Impact
140
New registrations to the payment solution within the first month.
+55
New merchants onboarded after the the MVP launch.
-60%
Reduction on the number of canceled or uncollected orders.
